A Frequently

Asked Questions

FAQ

JUMP TO A SECTION

General Questions

Melodica Music Academy offers music classes in piano, guitar, violin, drums, vocals, keyboard, flute, saxophone, ukulele, and dance classes in ballet, hip-hop, jazz, contemporary, and belly dance.

Melodica offers classes for kids and adults of all levels, from beginner to advanced. Trial classes are available for all subjects, allowing students to experience lessons first and understand the teaching style before committing to a complete package. (Trial classes are paid only.)

Melodica offers music classes for kids and adults of all ages. We provide lessons for children starting as young as 4 years old, as well as for teenagers and adults. Our classes are organized by age and skill level to promote effective learning and gradual skill development.

Melodica offers online lessons, enabling students to continue classes during holidays, travel, or unexpected circumstances, ensuring uninterrupted progress in music or dance.

Students can request a specific teacher, but assignments depend on availability. While we try to accommodate requests, a particular teacher cannot be guaranteed.

We provide instruments for students to use during classes, but students are expected to have their own instruments for home practice. Teachers also recommend appropriate books and materials available for purchase.

Music lessons at Melodica start at a reasonable amount. Prices may vary by package, offers, class duration, and location. For the latest rates, contact your branch or check the student portal.

Progress depends on individual ability, practice frequency, and dedication. Teachers provide personalized guidance, and students reach recognizable skill levels early.

Registration & Payments

You can register by contacting our toll-free number, WhatsApp, email, or by visiting our branches. Our team will guide you through the registration steps.

Our teachers recommend a minimum of four lessons for a complete learning experience, but you can take a trial class to decide which instrument or dance style suits you.

The minimum package at Melodica consists of 4 lessons per subject. Single classes are not offered, and all packages are non-refundable.

Melodica offers discounts for students on seasonal promotions and on special events. Also, we have many partner offers available, such as Fazza, an entertainer, and credit card offers. Only one promotion will be applied per purchase and cannot be combined with other offers.

Payments can be made online via payment links, or in person at our branches using cash or card. Cheques and bank transfers are not accepted. All lessons, packages, or exam fees must be paid in full at the time of registration. We have Tabby, Tamara, and 4-time visa payment options available.

Please note that one-time fees and class payments are non-refundable. However, all Melodica packages can be transferred to another student, letting you share your package with a friend or family member.

Scheduling & Rescheduling

Lessons are scheduled weekly at the same day and time based on availability. We accommodate schedule changes with prior notice and alternative arrangements.

Yes, Music and dance classes need to be booked in advance. Students should reserve their preferred day and time early to secure their spot and receive proper instruction.

For optimal learning, our teachers recommend a minimum of two classes per week.

Students who miss a lesson should notify the Front Desk immediately to arrange a make-up lesson if eligible. Make-up lessons must be used within the same week or before the next scheduled lesson to maintain progress.

If your package allows for a make-up lesson, please contact the Front Desk at your branch to schedule it. Make-up lessons must be taken within the same week as the missed class or before your next scheduled lesson, and can be attended either in person or online.

We will notify you promptly and try to provide a replacement teacher. If unavailable, your lesson will be rescheduled to a suitable time.

Yes. Notify the Front Desk promptly and book a make-up lesson

Lessons and Learning

Yes, we offer paid trial classes for all subjects. These allow you to explore the subject, assess your interest, and discuss progress expectations with your teacher. Short-term one-month packages are also available for evaluation.

Yes! Our new 4-class flexible package allows students to take multiple subjects within the same plan. For example, you can combine piano, singing, and guitar lessons into one package, offering more freedom to explore and discover your interests while staying within your chosen number of sessions.

No, Melodica offers one-on-one lessons for music. Siblings must have separate lesson slots, as individual attention is necessary to ensure proper skill development and practical learning.

 Yes, if both children are of the same age and skill level, they may join the same dance class. If skill levels or ages differ, separate classes will be recommended for optimal learning.

If you feel your teacher-student connection is not working, Melodica will make every effort to assign a different teacher to ensure that your learning remains effective and enjoyable.

Melodica teachers are experienced in supporting diverse learners, including those with learning disabilities. Request a teacher with special needs experience during registration for optimal support.

In cases of Force Majeure, government closures, or emergencies, Melodica provides alternate lesson delivery methods such as online sessions to ensure students can continue learning without interruption.

yes, annual concerts and year-round performance opportunities are organized for students of all ages, including adults performing in separate groups. Participation is encouraged but is never mandatory.

Assessments & Exams

Melodica offers internal in-house exams for skill assessment and external graded exams from recognized boards like MTB, Trinity, and ABRSM. Internal exams evaluate progress, while external exams provide official certification.

The Internal Exam is an in-house assessment that evaluates a student’s musical or dance progress, provides detailed feedback, and prepares them for external examinations. Participation is by nomination only.

– We will do our best to reserve you the exact lesson schedule, but we must hold time with payment. Please ensure that you follow up with the Front Desk to renew your package as the expiry date approaches. We offer longer packages if you are interested in securing a fixed time for a more extended period.

The internal exam payment covers administrative costs, evaluation, materials, and certification, ensuring students receive a quality assessment experience in a familiar learning environment.

An administration fee is charged per candidate for new registration. Also, there will be an exam entry fee as per the board of the exam. Multiple subjects require only one admin fee. All payments are subject to VAT and are non-refundable once registration is finalized.

Students from outside Melodica can take only MTB exam at melodica

Exam registrations are final, and fees cannot be converted to services or products. Withdrawal and refunds depend on the exam board’s policies; Melodica’s admin and exam fees are always non-refundable.

Cancellation & Freezing, Renewal

The number of cancellations allowed depends on the lesson package you have purchased. You can find the details on our price list, website, or your receipt. For further assistance, please contact the Front Desk at your branch.

If your package allows(based on the chosen package), lessons can be frozen by submitting a request at least one week in advance. Extended freezes are permitted only during July and August, helping students avoid losing lessons during vacations.

 When a lesson package reaches its expiry date before all lessons are used, the remaining lessons cannot be carried over. To continue learning, students must either renew their current package or purchase a new one in time.

Packages can be renewed before or after expiry by contacting your branch. Renewing ensures lessons continue seamlessly, allowing students to maintain their progress without interruption.

If your package expiry comes in holidays, We recommend renewing before your holiday to secure your preferred teacher and time slot. Please contact your branch’s Front Desk to renew.

Transfers & Discontinuation

Lesson packages can be transferred to another student if needed. Subjects can also be switched by contacting the branch, and if a teacher leaves, a qualified replacement will be assigned to maintain continuity.

If you are moving abroad, you can continue taking lessons online or transfer them to a friend or family member. Refunds are not offered, so contact your branch in advance to arrange the best option.

If your branch discontinues your subject, you may continue lessons at the nearest branch offering it, or switch to a different subject by contacting the Front Desk for guidance and scheduling support.

If you decide not to continue, transferring your lessons to another student or branch may be an option. Please contact your branch’s Front Desk to discuss the available solutions.

 If your branch closes, your lessons will be transferred to the nearest available branch.

Concerts and Recitals

Yes. Melodica gives all students the chance to perform on stage at various venues such as malls, community centers, beach festivals, and online events.

Concerts are held semi-annually: once before the summer school holidays and once in winter. Additional performance opportunities are available throughout the year, both in-person and online.

Yes. Adult students are welcome to perform, but adult and younger students are grouped separately to ensure everyone feels comfortable.

Participation is not mandatory, but it is highly encouraged. Performing helps showcase progress, builds confidence, and enhances learning.

Arrive at least 30 minutes before the performance to register.

Provide a valid passport copy or Emirates ID and a passport-style photo for the DTCM permit (if performing in Dubai).

Teachers will assist with sound checks and tuning; practicing on stage beforehand is not allowed.

Bring your instrument, music sheets, and a positive attitude.

Photos or videos may be taken during the performance for promotional purposes.

Affiliation & Regulation

We are proud to be registered and governed by the Knowledge and Human Development Authority (KHDA).

Yes, all teachers are certified and trained according to the standards of their respective international music boards.

Yes, the curriculum and official certifications are recognized internationally through its affiliated examination boards.

Yes, Melodica has received several awards for education, including recognition as the Best Music Academy, Innovative Growth – Top Music Institute in the UAE, and Best Creative Arts Institute. Additionally, the academy’s director has been honored with awards for innovation in education.

 
 

es, Melodica is affiliated with recognized boards like ABRSM, Trinity College London, and Rockschool, allowing students to take graded music exams.

 
 

Materials, Uniforms & Transportation

You don’t need your own instrument for lessons, as Melodica provides them. However, having one at home helps with practice and familiarity. Our teachers guide you in choosing and upgrading your instrument as you progress.

Once you start your lessons and after an evaluation by your teacher, you will be recommended an initial book package to use. Any books or other materials that are recommended to you will be available for purchase inside the school.

Uniformity and discipline are key in dance classes. Upon registration, We will provide the specific uniform requirements, and the branch Front Desk can also assist.

Students must arrive at least five minutes before their scheduled lesson starts, and parents must come for pick up five minutes before the end. The Front Desk is the main point of contact for all administrative inquiries.

The Front Desk of your branch is your main point of contact for all communications, including scheduling, rescheduling, payments, or absences. Please avoid contacting teachers directly, as they may not have the full information and could provide incorrect guidance.

Melodica ensures student safety through rigorous background checks for staff, strict hygiene protocols, and well-defined emergency procedures, creating a secure environment for all learners.

JOIN OUR NEWSLETTER

 Be the first to know about our offers and trends