Extra-Curricular Lessons Terms and Conditions
Registration and Fees
- Registration must be completed by all new students with a one-off registration fee of AED150.
- All fees are non-refundable. Refunds will not be given under any circumstances.
- Books, examination fees, accessories and instruments are not included in the package price.
- Book packages must be purchased by all new students for AED150. Any additional books that may be required, later in the term, will be at an additional cost.
- Fees can be paid online. Cash, cheques and bank transfers are not accepted.
- These fees are only for students who will attend extra-curricular lessons in the partner schools.
Schedule
- Lessons are conducted during extra-curricular hours
- Dependant on the popularity of an instrument, the instrument may be removed from the offerings. In this situation, the student can take the lesson inside a Melodica branch, can switch to a different instrument or if none of these are an option, a full refund will be given on fees paid.
Cancellations and Make-Up Lessons
- The lesson can only be cancelled under the following situations: 1) If the lesson clashes with a pre-planned school event such as a school closure day, assembly, sports day, school trip, examinations etc. 2) Government-announced school closure.
- Students are permitted one (1) allowable cancellation each term for reasons other than those listed above.
- Students must notify the Partnership Co-Ordinator (not the partner school), a minimum of twenty-four (24) hours in advance, if the student will cancel the lesson.
- All other reasons for absence and absence without notice including absence due to illness or forgetting the lesson timing, will result in the lesson being forfeited.
- If a lesson is cancelled by Melodica due to a public holiday or a teacher’s absence and if no substitute teacher was provided, a make-up lesson will be provided as per the terms and conditions herein.
- Melodica will endeavour to re-schedule the make-up lesson during the same day or week. If this is not possible, the lesson will be made-up at the end of the current term.
Transfers and Conversions
- Transfer requests can be submitted for change to a Melodica branch. If transferring to a Melodica branch, any difference in package price must be paid. Branch Lessons terms and conditions apply.
- All transfers are subject to Melodica approval based on schedule availability.
- Transfers, if approved, can only be granted one (1) time per active package.
- Partial package transfers are not permitted. The student must transfer the entire package.
- The conversion of package fees to products is not permitted.
- Conversion of exam fees, admin fees or concert fees to services or products is not permitted.
School Policies
- All communication for scheduling and re-scheduling, payments etc. must be done with the Partnership Co-Ordinator. Melodica cannot be held responsible for communication made directly with Melodica teachers or the partner school.
- Melodica will be closed as per KHDA and government announcements which are subject to change.
- Melodica may take photos and videos during lessons and performances to be used for marketing, social media and other publications as required.
- In the event that Melodica is not offering lessons in the partner school, the student must continue with the lessons in one of the Melodica branches or online.
- Instruments will be made available in each classroom for use during the scheduled lesson only – these instruments cannot be taken home. Melodica recommends that all students purchase an instrument for home practice.
- Online lessons are automatically recorded for the safety and security of students and quality of lessons.
- Online lessons recordings are held securely and will not be sent, used or published to any external party due to confidentiality and privacy, this includes to the student.
- Melodica reserves the right to change the schedule or teacher at any necessary time. The student will be offered a new schedule; be re-assigned to a new teacher; or offered freezing until a teacher is available again. Refunds are not given under any circumstances.
School Code of Conduct
- Students are responsible to bring their instrument, required books and practice notebook to the lesson and to practice at home as required. Failure to practice or bring the necessary books, may impact on the students’ progress.
- Parents/guardians are requested to meet the Melodica teachers at any parent-teacher conferences which will take place inside the partner school