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by Abdullah Shah / Tuesday, 19 December 2017 / Published in Corporate News, Offers

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Tagged under: Piano

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Melodica Music Center - Palm

4.8

Based on 264 reviews

Leen Fakheriddin

06:30 30 May 20

I’ve been taking classes at melodica for two years now, my daughter and my husband too; i also bought my piano from there. Unfortunately during the pandemic, I saw the true colors of the business owners. The communication is one way forcing me to take my classes online using zoom and whenever I tell them that I’m not interested, they just don’t care to respond and keep sending reminders and counting as “no show”... a lot of other members are going through the same... don’t go there! I was told that brooklyn music institute is a lot better and I will definitely try them out once all of this is over.

Antony Binoj

11:02 17 May 20

This management is awful! They are lying a lot. I paid a package of AED 6000 for Piano classes Gold package, 48 Classes , 2 Times Weekly - 45 Minutes lessons. Unfortunately my child cannot attend his classes because of the pandemic situation and Melodica don't want to refund me. There was nearly no communication from them for 2 months. Now they are pushing me to take the piano lessons online for my 5 year old child. And informing me, If i don't accept i will loose my package of lessons. I am not all intersted to take online beginner lessons for 5 year old child. I recommend not to deal with this institution. Even if you deal with them .. never ever pay in advance.

Funda Akgun

07:46 14 May 20

Melodica has shown a very disappointing and unethical attitude towards this difficult period-Covid-19 situation. After two months passed with no communication, they sent a message saying that online classes will start. I asked about my daughter’s teacher, they said she is still not giving online classes, they will inform me. Then suddenly, a message came again saying that I have to register for online session with a new teacher. They didn't even check if I have the instrument at home or so. This is not a typical online class as you need a piano at home for piano classes. I asked if we can freeze till we can have in-person classes or give me the refund. They refused and stated that if I don't start soon, i will lose my paid package and they also offered me to buy a piano with their discounted prices when I asked!! This shouldn't be the service I should get as a customer who has been a loyal customer to them. This is not a mandatory school, this is a service we buy, they shouldn't be forcing us to continue with another teacher or as online. Even large airline companies, hotel chains have given refunds not to lose their future customers and we know they are losing much more than Melodica. Vey unprofessional, very unethical, don't expect us as a customer ever again. Here's what I've learned from family business life. Your employees always take precedence over you, and you must protect them so that they may be there for you when the day comes. So far, Melodica is totally on opposite side.

Sevana Keusseyan

02:57 14 May 20

I am quite dissatisfied with the center’s current handling during the Covid19 crisis. They have shown that they are not in their client’s best interest and have proven to be both unethical and unprofessional. I had signed up for a package to take classes with the most wonderful instructor Ms. Claudia, but was told that ‘she left the country’ Post-Covid lockdown (when there are not even any flights!) and I had to (with no exceptions) start taking e-learning classes with a completely new instructor. Moreover, the center had explicitly said in a whatsapp message in bolder font that we could freeze our package if we did not want to do e-learning at the beginning of the situation when they closed their doors. So not only am I not allowed to get a refund, I’m not allowed to even freeze my package because the institute changed their minds. If the institute can so easily change guidelines and not provide us with the same service, why do we have to stick to the same terms and conditions??? Doesn’t seem fair or make sense. At the very least they should allow students to decide for themselves how they would like to proceed, whether it is getting a refund, freezing their account until in-person classes resume or continue. Also just keep in mind that these new teachers don’t even have my music!!! How will they get it?? How will they know how I learn best??? It’s the 3rd time I am forced to change instructors in 3 years with this institute and am never compensated for the time lost it takes to readjust to a new teacher; it’s a waste of time and money.

Anne-Sophie Vds

11:23 13 May 20

The teachers are amazing especially Ms Claudia, but the management is awful! Really really bad. I paid for a test that my son never did... they dont want to refund me. They are lying a lot. I paid a package of lessons that i cannot take because of the covid and they dont want to refund me. They push me to take to lessons online with a teacher that my son doesnt know. If i dont accept i will loose my package of lessons. There is a lack of communication.

Shafika Houcine

06:15 13 May 20

Very disappointing experience since the Covid 19 situation started in March. After going silent for 2 months, we were forced to take online classes with a 24 hours notice whether we had access to zoom or not, whether we had instruments at home or not, whether we were available or not. Teachers were not getting paid so a lot of them left and we had no other option than to follow their rules and start over remotely with new teachers. No refund, no cancellation, no rescheduling permitted. This is not the kind of service you would expect for the price paid upfront. No ethics, no values, very unprofessional.

Tiziana Orlando

05:34 13 May 20

very disappointed by the way they treated the clients in this situation forcing us to do online sessions with a new teacher and not able to freeze classes as we were able to do before covid! Instead of being more open to options in this hard situation for everybody they are loosing all of their clients

Bleisha Macoy

09:43 10 Mar 20

I have to file a LABOUR CASE just so I can get my end of service gratuity! I have WON my COURT CASE after 3 months and yet they are taking their sweet time and has still not NOT PAID me. Thank goodness there will be no classes when I bring the POLICE to help me collect my money.

Kalpesh Hirani

12:50 05 Feb 20

Great place to learn! Mr Fernandes is a brilliant piano teacher and my daughter has been processing brilliantly with his guidance... Keep up the great work Melodica.

M.A Rastegar poor

04:44 26 Jan 20

A year in with taking my daughter to their piano classes and I highly recommend them. Professional staff that motivate to continue to inspire my daughter in perusing her dream

Chris Sotiriou

03:07 19 Jan 20

Very happy with my teacher Claudia. The team is very friendly and helpful and give give me lot of flexibility with the schedule.

Elsa Tam

08:35 11 Jan 20

Both my kids having music classes here, teachers are nice, supportive to parents on kids music home learning. Admin is easy to communicate.

Rukiya Ali Mohd

06:38 05 Jan 20

Place is a bit hard to find but it was worth it. My child enjoyed ballet. Hopefully she will continue In sha Allah

Hrbwt Huz

07:19 29 Dec 19

Relaxing place and heart warming people in reception and teachers

Rasha El Khatib

14:55 21 Dec 19

Approachable staff who are always ready to help and an amazing teachers

Pradeep Singh

14:47 21 Dec 19

My child enjoys her music lessons, changing of timings can be a challenge but we enjoyed every bit of lesson there

Ann Arzola

18:39 07 Dec 19

Great school to learn music and dance lessons!

Young Author Academy

05:15 28 Nov 19

Absolutely brilliant Music Centre. We have 2 children learning music (piano and violin). The staff are very professional and always have your needs and desires looked after. The teachers are fabulous, and incredibly knowledgable, always putting your child first. *Annemieke.

Juliet Biagio

07:46 24 Nov 19

Great team! Highly recommended.

Jane Krisia Palad

15:49 23 Nov 19

Very approachable receptionists and caring teachers.

Jude Adams

14:25 16 Nov 19

Receptionist are very welcoming. Kudos!

Azadeh Marzara

05:36 08 Nov 19

The staff at the front desk are professional and friendly. The teachers are knowledgeable and great. My only complaint is that class availability was limited. Would love to have signed up for more classes but there weren’t more available timings that fit our schedule. Regardless, we are happy at melodica. Thanks for all your hard work!

Gaile Florez

04:10 03 Nov 19

Really happy to see the progress on my child,'s voice, after 3 months session with her vocal teacher.

Martha Pilsburg

04:06 03 Nov 19

My kids had a trial for ballet and they like the ballet teacher, she's really nice.

Sheena Lamaz

06:22 27 Oct 19

It’s very important to choose the right music school for kids Orelse you end up paying for nothing. Melodica provides top quality teachers that does not only teach but treat our kids like their own

Rico Llamas

04:27 27 Oct 19

Thumbs up! Staffs are very welcoming.

Barshann Bilhan

05:50 20 Oct 19

The girls at reception are so handy and my coach is awesome 😎

Arlene Narraga

18:47 19 Oct 19

Front desk are really accomodating. I will definitely come back to start my lesson.

Fazal Nuwar Kumal

18:33 19 Oct 19

Just signed up my daughter for ballet class.She really likes her teacher. Recommended to all👍

Jenline lylani Relano

11:00 19 Oct 19

3 of our kids are currently enrolled at melodica palm Jumeirah and all them are having a fun learning experience with their teachers and Bleisha and Area are really helpful with all of my needs. Thank you guys ! Muchos gracias mi Amigas

Joline Ramney

06:11 06 Oct 19

Recommending this place, accommodating staff. Full schedule but worth it

Cher Dominguez

19:44 27 Sep 19

It's a very nice place for kids to learn musical instruments and dance lessons.

Fiorella Fonsi

11:56 18 Sep 19

Outstanding service from reception. Appreciate efforts of the girls in helping me out. Registered 3 of my kids! Ciao

aivanne mangabang

20:49 14 Sep 19

Melodica Palm Jumeirah was such a pleasant experience!!! The aura and aesthetic design of the place was beautiful and amazing. Ever since I came here, I was amazed at how professional and helpful the team were at Melodica. What exceptionally stood out for me about this center was the willingness of the staff to go above and beyond to support and provide us the ideal solution (not to brag their receptionist - Ara). . I'd highly recommend this!

Arar Reis

05:13 08 Sep 19

Good music school to let your child learn an instrument 👍🏼

Hammad Rashid

13:00 24 Aug 19

Accessible location and peaceful, nice reception and accommodating teacher.

Hammad Shahid

11:48 17 Aug 19

Great place to study music. Feels homey and chill with Staff

Robert Ryan

11:41 17 Aug 19

Recommended for Piano. Good teachers and friendly staff.

Hashem Mohd

10:47 17 Aug 19

Violin teacher is kind. She is really good with kids!

Sabel Dimla

13:30 20 Jul 19

Great school to learn. Will definitely come back. Good job! Keep it up!

Lyka Fajardo

11:46 20 Jul 19

It was a great experience. The staff are very accommodating. I'll definitely come back!

quel capurihan

09:12 20 Jul 19

Great experience. I will definitely come back!

Mona alshamsi

12:38 08 Jul 19

It's my first and last time , the worse customer service I dealt with .... it was my first daughter ballet class ... and they asked me to register then wait for our turn for class ... the class started and they did not inform us for almost 15 mins and the class duration is only 30 mins .... when I went to ask ... they forgot about us and they took her for only 15 mins class ... the teacher was nice however the 4 receptionist didn't even apologize .. and they were very cold and rude .... I am extremely disappointed ...

Neil Celestino

03:37 07 Jul 19

Glad how great the teachers are and staff there. Very accommodating.

Giko Giko

03:33 07 Jul 19

Great school to learn and love music. Good job! Keep it up!

Journie Carada

03:27 07 Jul 19

It was a great experience. Keep up the good work!

Shuaib Jannah

06:31 16 Jun 19

Highly recommended school for not only for kids but for adults looking for fun dance classes.

jemay capurihan

05:53 16 Jun 19

The teachers and the staff are nice and accommodating. It is a nice place for children to enjoy their lessons.

Shuaib Ahmed

12:09 02 Jun 19

All staff are kind and understanding! Everyone in there will always gladly accommodate you. Highly recommend to all age groups.

James Chef

12:07 02 Jun 19

Great school for kids and adults to learn and love music. Keep it up!

Sufiyan Ahmed

07:41 19 May 19

All staff are kind and understanding! Everyone in there will always gladly accommodate you.

Afaan Sheriff

07:39 19 May 19

Highly recommended music school, the receptionists are nice and accomodating. As well, the teachers are great.

Waseem Shaikh

07:52 05 May 19

Highly recommended music school, the receptionists are nice and accomodating. As well, the teachers are great.

Umar Mohammed

07:19 04 May 19

Great ambience, helpful and responsive front office staffs and highly recommended for everyone.

Nora Al Nasmawi

06:51 28 Apr 19

sweat it out. Great adult dance classes

Noura Al khalifeh

05:16 14 Apr 19

Ballet classes are very nice. My daughter has improved a lot.

Alexander Acman

06:41 24 Mar 19

Great school for kids and adults to learn and love music. Keep it up!

Chris Oestergaard

11:48 05 Mar 19

This is the best place for ballet, dance and music lessons in Dubai - hands down. We've tried other places, but this is the top and their prices are very fair. The service is awesome and the staff is just the best. Thanks for making afternoons super amazing for our daughter .

Aaminah Faruqe

14:17 02 Mar 19

Both kids enjoy vocal and guitar classes.. teachers are good and staff are welcoming

Bren Church

04:39 23 Jan 19

The teachers at Melodica are very knowledgeable and they know how to interact with children and adults. My kids are always looking forward to go back and like to practice what the teachers give them. The ladies at the reception make you always feel welcome and do their utmost to assist. Its a friendly place all over; people who work there are most important of course, also the waiting space with sofas, instruments on display, aquarium and drawings and couring materials to keep the kids entertained are very helpful.

Arazou Anjum

07:40 27 Jan 18

Totally enjoying my classes here. Place is very attractive too. It's lively. Receptionists are very friendly, always smiling.

Maria dzierżawska

13:05 28 Nov 17

My daughter attends piano classes in Melodica with Miss Dragsna. She is an amazing teacher and children loves her! I am very satisfied with the result of her lessens.

Александр Крол

17:12 27 Nov 17

The best music school in Dubai! All teachers are high qualified professionals! The best place to make you music dream come true!

Intessar Mahrach

11:22 27 Nov 17

A very nice music center at the Palm Jumeirah! Totally love the ballet classes that my daughter takes and all the other music classes! Professional and friendly staff and a nice and comfy place! Def a worth wile to check out!

Rashed Al Shamsi

17:14 21 Nov 17

Well, I guess this place gave a way to ease pressure from life. Am really learning Piano now and I never thought that I will be good at it. I would like to to Thank Melodica for the great servuce they offer. Miss Anne (my teacher) is a great person and she is able to deliver the information quite good not to mention her patience to teach her pupils

정영미

13:22 14 Nov 17

My son wanted to get the piano lesson a month ago. I started searching for the proper place where my son gets the lesson and I found Melodica. There are 3 branches in Dubai. When we first visited Melodica, Palm to get free trial, people in reception welcomed us warmly and gave information nicely. And teacher was so nice to teach my son even though it was free lesson. My son felt comfortable in everything and asked me that he wants to learn playing the piano in Melodica. He wants to get the lesson 100 times in a week if possible. I mean that he really likes people in Melodica. He is 5 years old. So it is important that how he feel when he meet people and how much he enjoys what he is doing. We were and are so lucky to find Melodica.

Jo Mark Ceñal

12:45 11 Nov 17

Tori my daughter had a very nice experience during her ballet classes from teachers and all the staffs are friendly and professional... looking forward for another term. ????????????

Mae Solis

17:51 09 Nov 17

Belly dancing is so much fun! Me and my friends are enjoying the class! ????

Sahar Elsayed

12:49 09 Sep 17

My daughter Lara has been with Melodica since they have started their business in UAE. She has been going for ballet and piano. I highly recommend them as they're very professional, human, very experienced staff, always aiming to develop themselves and offer the latest to their students. Absolutely happy with them and highly recommend them .

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